Privacy Policy ezyspin
We take our responsibility to protect your personal data seriously. This Privacy Policy explains how ezyspin collects, uses, stores and discloses the personal information of our members, in line with sound data protection principles.
Privacy Policy Contents
Introduction
ezyspin ("we", "our platform" or "ezyspin") operates an online gambling platform under international licensing. This Privacy Policy applies to all registered members, website visitors and any individual who interacts with our services through the website at https://ezyspin.org.
By registering an account, using our services or browsing this website, you agree to the terms set out in this Privacy Policy. If you do not agree with any provision here, please stop using our services.
We respect the privacy of every individual and are committed to ensuring that the personal information you share with us is handled responsibly, securely and transparently.
Information We Collect
ezyspin collects various types of information depending on the nature of your interaction with our platform. This data collection is done directly from you, or automatically through the technologies used in our website's operations.
Account registration information:
- Full name as shown on your identity card (MyKad) or passport
- A valid and active email address
- Mobile phone number for two-factor verification
- Date of birth to confirm you meet the minimum age requirement of 21 years
- Username and password set by you
Financial and transaction information:
- Payment method details such as your Touch 'n Go eWallet account number, DuitNow account or cryptocurrency information (USDT, BTC, ETH)
- Deposit and withdrawal records including amounts, timestamps and methods used
- Transaction history within the platform for compliance and audit purposes
Technical and usage information:
- IP address and device information used to access your account
- Web browser type, operating system and language settings
- Activity records within the platform including games played and session duration
- Login records, login attempts and account security information
How We Use Your Data
Every piece of data collected is used for specific, lawful and necessary purposes to ensure the ezyspin platform runs properly and delivers the best experience to you as a member.
- Processing new account registrations and verifying your identity before your account is activated
- Managing deposits, withdrawals and all financial transactions in your account
- Providing access to all games and services available on our platform
- Sending important notices relating to your account, policy changes and security information
- Processing bonus claims in line with the terms set, including a 100% welcome bonus of up to RM500
- Identifying and investigating any suspicious or potentially fraudulent activity
- Meeting our legal, regulatory and compliance obligations as required by the relevant authorities
- Improving our services based on usage patterns and member feedback
- Providing effective customer support via live chat and email in Malay and English
We will not use your data for third-party marketing purposes without your prior consent. You may withdraw consent for marketing communications at any time through your account settings.
Sharing of Personal Information
ezyspin does not sell, rent or trade your personal data to any third party for their own commercial purposes. However, there are certain situations where data sharing is necessary and permitted.
Permitted sharing includes:
- Payment service providers that process your transactions (FPX, Touch 'n Go, DuitNow and cryptocurrency platforms) — shared only to the extent necessary to process those transactions
- Game software providers that supply game content on our platform, to ensure game integrity and record accuracy
- Competent authorities when required by court order, official authority requests or applicable law
- Related companies or business partners within the same group for internal operational purposes, subject to strict confidentiality agreements
Every third-party service provider that handles your data is bound by a data processing agreement requiring them to protect your information to the standards we set.
Data Security and Protection
The security of your personal data is our priority. ezyspin uses multiple layers of technical and organisational security measures to protect your information from unauthorised access, loss, alteration or disclosure.
- SSL (Secure Socket Layer) encryption on all pages and communications between your browser and our servers
- Password storage using hashing with strong cryptographic functions — we never store your password in plain text
- Two-factor authentication (2FA) that can be enabled for an additional layer of security on your account
- Continuous system monitoring to detect unusual activity or unauthorised access attempts
- Strict internal access controls — only staff who genuinely need it have access to members' personal data
- Regular security audits by independent parties to verify the integrity of our systems
Cookies and Tracking Technologies
ezyspin uses cookies and similar tracking technologies to keep the website functioning properly, store user preferences and understand usage patterns in aggregate form.
Types of cookies we use:
- Session cookies — temporary cookies that are deleted when you close your browser; used to maintain your login session while you browse the platform
- Preference cookies — store settings such as language, display theme and other preferences you have set in your account
- Security cookies — help identify trusted devices and detect suspicious login attempts
- Analytics cookies — collect usage data in a form that cannot be personally identified, to help us understand how members use the platform
You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of our platform, particularly for the login process and account security.
Our Privacy Principles
Six core values that shape ezyspin's approach to personal data protection
Minimum Collection
We only collect data that is genuinely needed for the stated purpose. No data is collected in excess or without clear justification.
Absolute Confidentiality
Your personal data is never disclosed to third parties for their commercial purposes. Protecting member information is a core commitment of ezyspin.
Layered Security
SSL encryption, two-factor authentication and continuous monitoring keep your data safe from online threats.
Full Transparency
We tell you clearly what data is collected, why it is collected and how it is used — no hidden agenda.
User Control
You have the right to access, correct and delete your data. Requests relating to personal data can be submitted to our support team.
Ongoing Updates
This Privacy Policy is reviewed regularly to ensure it remains aligned with industry best practices and current requirements.
Your Rights
As an ezyspin member, you have clear rights regarding your personal data
Right of Access
Request a copy of the personal data we hold about you at any time.
Right of Rectification
Update information that is inaccurate or outdated in your records.
Right of Erasure
Request deletion of your personal data in certain permitted circumstances.
Right to Object
Object to the processing of your data for specific purposes including direct marketing.
Right to Portability
Obtain your data in a machine-readable format for transfer.
Right to Restriction
Request that processing of your data be restricted in situations of dispute or review.
Right to Withdraw Consent
Withdraw consent previously given for specific data processing.
Right to Complain
Submit a complaint to us or the relevant authority if your rights have been breached.
Data Retention and Deletion
ezyspin retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is closed or suspended, we will retain data for the period required to meet our legal obligations, resolve disputes and enforce our agreements.
Financial data and transaction records are kept for the period set by our international licensing compliance requirements. After the retention period ends, data will be securely deleted or anonymised.
To request deletion of your account and associated data, please contact our customer support team via live chat or email. Requests will be processed in accordance with our internal procedures, subject to applicable retention obligations.
Contact Us Regarding Privacy
If you have any questions, concerns or requests regarding this Privacy Policy or the management of your personal data, please contact our support team, who are available every day.
24/7 support is available in Malay and English via live chat on our platform or by email at: [email protected]
We aim to respond to all privacy-related enquiries within a reasonable time. For requests that require a thorough review, we will inform you of the expected response time.
Ready to Start Playing?
Register an ezyspin account today and enjoy a 100% welcome bonus of up to RM500. Your personal data is fully protected under our Privacy Policy.
Online gambling is for individuals aged 21 and above. Please gamble responsibly.